We want you to feel confident shopping with us.
If your order arrives damaged, defective, or incorrect, please contact our support team within 30 days of delivery and we’ll work to resolve the issue as quickly as possible.
To be eligible for a return or replacement:
• Item must be unused and in its original condition
• Proof of purchase/order number is required
• Requests must be submitted within the return period
Please note:
• Shipping times may vary depending on location and demand
• Customers are responsible for providing the correct shipping address at checkout
• Certain items may not be eligible for return due to hygiene or usage reasons
Once your request is reviewed, we’ll provide the next steps regarding replacement or refund eligibility.
For assistance, please contact our support team through the Contact Us page or support email.
