Return & Refund Policy
Return & Refund Policy
At Solviore, your satisfaction is our priority. We stand behind every product we sell.
🔄 30-Day Return Policy
We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it.
✅ Eligibility
- Item must be in original packaging
- Item must be unused and undamaged
- Return request must be made within 30 days of delivery
❌ Non-Returnable Items
- Items that have been used or worn
- Items damaged due to misuse
💰 Refund Process
Once we receive and inspect your return, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.
🔁 Exchanges
We replace items only if they are defective or damaged. If you need to exchange it for the same item, contact us at mohammedruhan0067@gmail.com.
📦 How to Return
- Email us at mohammedruhan0067@gmail.com with your order number
- We will send you return instructions
- Ship the item back to us
- Receive your refund within 5-7 business days
📞 Contact Us
Questions? Email us at mohammedruhan0067@gmail.com — we reply within 24 hours.